Services
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Cancelation, reschedule & deposit policy
To ensure both the client’s and service provider’s time is respected, a credit card is captured at the time of booking to help prevent no-shows and last-minute changes.
Please contact me directly or reschedule your appointment at least 48 hours before your scheduled appointment time. Failure to show up for your scheduled appointment without notice will be considered a no-show, and a 50% fee of the scheduled appointment will be charged to the card on file.
Please message me directly if you have a personal emergency, illness, or another reason you’re unable to make your appointment.Failure to reschedule within the 48-hour window will also result in a 50% cancellation fee to protect my time as an artist.
If you arrive more than 15 minutes late without notice, the 50% no-show fee may apply and the appointment may no longer be able to begin. This is to ensure I stay on time for my other clients. If you reschedule, the 50% paid may be applied toward your future visit.
For appointments that require a deposit, all deposits and quoted pricing are valid for 90 days from the original scheduled service date. If your appointment is rescheduled beyond that 90-day period, the original deposit will expire and remain nonrefundable. A new price quote will be provided and a new deposit will be required to book.
If the original deposit is forfeited because the appointment is moved outside of that 90-day window, it will not be applied toward the remaining balance if you later complete the service. Any new deposit paid will be applied toward your final balance as usual.
As the service provider, I will also not move your appointment within the 48-hour window without communicating with you. Any adjustments I make during that time would only be due to an emergency or illness on my end, and I will always communicate directly with my clients.
I appreciate your time and understanding!